Privacy Policy

Privacy Statement

Protection of your data is a very serious matter for us. We strictly adhere to the rules of the German Federal Data Protection Act (BDSG) and theGeneral Data Protection Regulation (GDPR) of the EU.
In the following we inform you in detail about the kind, the extent and the purpose of data collection and the use of your personal data as well as about the processing of your data in states beyond the scope of the above mentioned directives.

 

1. Collection and use of personal data

Visiting our Internet Site
You can visit our site without having to release any personal data. Our servers automatically store access data as server log without personal reference. This data is used exclusively for the improvement of our service and does not allow any conclusion to your person.

We store these protocols of our web servers and, if necessary, firewall for a maximum of 7 days.

The following data can be temporarily stored in the server log:

  • browser type and browser version
  • used operating system
  • referrer URL
  • time of server request
  • IP address
  • accessed files and pages
  • visitor's country of origin

 

Contact by means of the contact form
We use your personal data (company, name, address, telephone number, fax number and e-mail address) only for the fulfilment and processing of your request and will not forward the data to third parties.
From the data entered in the contact form, an e-mail is generated via our servers, which is sent to a colleague within the CHT Group depending on the type of your request. This recipient is explicitly instructed to deal with the matter in due time and to delete the mail afterwards.
We store the incoming form data on our servers for a maximum of 25 days and do not transfer the data to any other applications, unless this is necessary for the purpose of processing the order (e.g. for sending documents).
Tax and commercial law obligations to retain data may require us to store it within backup processes.

 

Registration to myCHT user section
Personal data (like company, name, address, telephone number, telefax number and e-mail address) are collected only if you give them voluntarily for registration in myCHT.
Your data serves your identification and the linked authorisation for usage of the added values offered within the user area, as well as for the communication within the scope of the registration.
You can correct or delete your user account and the data stored there at any time.
When you log in to the myCHT user area, a so-called "session cookie" is set on the device with which you are using the service. This is mandatory for the registration and maintenance of your registration status. Please note the following paragraph '4. Use of cookies'.

 

Newsletter
If you have given your consent with your myCHT registration to be contacted through CHT by post or e-mail, we will process your data within the CleverReach software for the newsletter dispatch.
For the newsletter dispatch we use the service CleverReach of CleverReach GmbH & Co. KG, Mhlenstr. 43, 26180 Rastede, Germany.
InCleverReach we process the following information about your myCHT profile for the purpose of sending you our newsletter:

  • e-mail address
  • surname
  • gender
  • fields of interests

Further information on data protection at CleverReach can be found here:

https://www.cleverreach.com/en/privacy-policy/

 

You may opt out of these newsletters at any time and withdraw your consent for further mailings. Once you have opted out, we will delete all your data from the CleverReach platform. Furthermore, we understand this measure as a withdrawal of the general declaration of consent to be contacted by us and will implement this accordingly in your myCHT profile.

 

eShop/Orders
Before placing orders, registration in the internal myCHT as well as creation of an active customer status at CH Germany GmbH have to be done first. When creating the customer status, we store your personal data (such as company, name, address, telephone number, fax number and e-mail address) as master data in our SAP system. These master files are used for fulfilling and settling your order. Your data is only passed to a shipping company appointed for delivery if this is necessary for shipment of the goods.
Your order triggers an automatic order confirmation to you, which is sent by us without encryption.

 

HR and Application Data
From the data entered in the contact form, an e-mail is generated via our servers, which is sent to a colleague within the CHT Group depending on the type of your application or the desired job site.

We store the data of your application for the duration of the application process and use it only to the extent necessary to determine your suitability for the intended activity or to decide on the establishment of the employment relationship. If the application process is completed and it is clear that an employment relationship with us has not been concluded, we will delete this data immediately, but not later than six months after the assignment of the position, unless you have consented to further storage. However, we will contact you separately for this purpose.
If you have applied to us on your own initiative, we will delete your data as soon as we have been able to decide that an employment relationship could not be concluded, at the latest after six months. Within the framework of the usual contact through the CHT Group you have the possibility to withdraw your initiative application or to grant us the right of extended storage.

 

You can withdraw your initiative application at any time by sending an e-mail to jobs@cht.com

 

2. Analysis services

Application of PIWIK (Matomo)
Our website uses Piwik which is a so-called web analysis service. Piwik uses "cookies", which are text files placed on your computer, to help us analyse the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which in turn serves to optimise our website. Your IP address will be immediately made anonymous during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of our website will not be passed on to third parties. You can prevent storage of the cookies by adjusting your browser software accordingly. We point out, however, that in this case you may not have full access to all functions of this website.
If you do not agree with storage and evaluation of this data, you can object to storage and usage at any time by means of a mouse click. In this case your browser will store a so-called Opt-Out Cookie and Piwik will not collect any data whatsoever. Attention: If you delete your cookies, the Opt-Out Cookie will be deleted as well and may need to be re-activated by you.

Contradiction:

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and allow for an analysis of your use of the website. The information about the use of this website generated by the cookie is normally transferred to a Google server in the USA and is stored there. In case of activating the IP anonymisation on this website, your IP address from Google will be abbreviated within the member countries of the European Union or in other contract countries of the agreement on the European economic area. Only in exceptional cases the IP address is transferred to a server of Google in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information for means of evaluating your use of the website, for compiling reports about the website activities and for furnishing further services using the website and the internet to the website owner. Within the scope of Google analytics, the IP address which was transferred from your browser will not be brought together with other Google data. You can prevent storage of the cookies by adjusting your browser software. We point out, however, that in this case you may not have full access to all functions of this website. Furthermore, you can also prevent Google from recording data generated by the cookie and referring to your use of the website (including your IP address) as well as from processing them by downloading and installing the available Browser-Plugin through the following link

You can prevent recording through Google Analytics by clicking on the following link. An Opt-Out-Cookie will be set that prevents future recording of your data when visiting this website:
Google Analytics deactivate

More information on terms of use and private policy can be found under 
https://www.google.com/analytics/terms/us.html
resp. under
https://policies.google.com/?hl=us

This website uses Google Analytics with the extension "anonymizeIP()", so that the IP addresses are processed only in abbreviated form to exclude any direct personal reference.

 

3. Inclusion of third party services and contents

Google Webfonts
On these Internet sites external fonts, Google Fonts are used. Google Fonts is a service of Google Inc. "("Google"). These web fonts are implemented by a server call, usually a Google server in the USA. Through this, the server is informed which of our Internet sites you have visited. The IP address of the visitor's browser of these web sites is also stored by Google.

Further information can be found in Google's privacy policy, which you can access here:

https://fonts.google.com/about
resp. under
www.google.com/policies/privacy/

 

Google Maps
This website uses Google Maps to display environmental maps.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the data collected automatically and the data you have entered by Google, one of its representatives or third-party providers.

Further information can be found in Google's privacy policy, which you can access here:
https://www.google.com/intl/en_en/help/terms_maps.html


YouTube in advanced privacy mode
We use YouTube to integrate videos.
YouTube is operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, a subsidiary of Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.
However, we only use the integration of Youtube, with the addition youtube-nocookie.com, which is exempt from cookies. In the process, information from your Youtube profile is not recorded.

For more information about the processing of user data, please see YouTube's privacy policy:
https://www.google.de/intl/de/policies/privacy
or
http://www.youtube.com/t/privacy_at_youtube

 

4. Use of cookies

On different pages we use so-called 'cookies' to make the visit of our website attractive and to allow the use of certain functions.  These are small text files stored on your computer.
Most of the cookies we use are erased from your hard drive after the browser session (so-called 'session cookies').
Other cookies remain on your hard drive and permit us to identify your pc in case of your next visit (so-called 'permanent cookies“).  [These cookies render unnecessary e.g. to fill in forms with your data again.]

You can prevent the use of cookies by defining the necessary setting of your web-browser. However, the consequence can be that our website is not or only incompletely opened, or, that the functionality of our offers is limited. The use of myCHT services is technically only possible using cookies.

 

5. Technical support of the website

Within the scope of its service as assigned Web agency for the Internet appearance of the CHT group, a contract exists with the FDI Digital Business e.K. (www.fdi.de) for order data processing in the sense of the article 28 exp. 3 GDPR.

 

6. Providing information, correction, blocking and deletion

According to the GDPR of the EU and the Federal Data Protection Act (BDSG), you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.

 

7. Contact person for data protection

If you have any questions regarding the collection and use of your personal data, information, correction, blocking or deletion of data, please contact our data protection officer:
data-protection@cht.com

 

6. Data security

We protect our website and other systems by technical and organisational measures against loss, damage, access, modification or distribution of your data by unauthorised persons.


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