Together with our customers in an innovative and successful manner

Technical service is the core of our advisory competence. All business fields have technically trained specialists as well as most modern laboratory technology.

Many years of experience, detailed market knowledge and creativity stand out for our team. We support all CHT customers worldwide and individually to suit their particular needs.

The support of our technical service team starts by selecting the right products up to developing new, tailor-made products. Being close to customers and having the necessary know-how of machinery, we also successfully optimise customer processes. Teamwork within the CHT company and application fields is a high benefit for our partners.

Every technical application question is answered and there is virtually no problem that cannot be solved by our technical service team.

Our technical service team stands for

• Short response times
• Individual advice
• International availability
• Good relationship to our customers
• Frankness and knowledge transfer

Our performance profile is as many-sided as our customers

• Consultancy service and application trials on site
• Development of customised applications and processes
• Optimisation of recipes and processes e.g. based on simulation on a lab scale or in production trials
• Providing information material and sample folders
• Mutual development projects
• Assistance in opening new market opportunities
• Testing required properties
• Application trials and test series for checking the demanded properties
• Tests according to international and specific customer standards and norms
• Training service with information seminars, workshops and individual training
• Recommendation of partners within our company network
• Product recommendations for optimal ecological and economical processes (time, water and energy savings as well as reduction of the CO2 emission)