Customer Service

Quick and competent support for customers and interested parties

The aim of our entrepreneurship is the satisfaction of our customers.

Every day the Customer Service of CHT devotes maximum effort to fulfil this aim. This department is your competent partner for all commercial enquiries. Our customer service staff are permanently in close contact with customers all over the world and deals with their individual enquiries.

Every company of the CHT Group has its own customer centre where committed staff members deal with the demands on site. In Germany and Switzerland 50 staff members are at your disposal and provide for an optimal business processing and a quick delivery.

Your customer service partner deals with your enquiries personally, very quickly and provides you with excellent quality since an outstanding customer service for our business partners from about 100 countries worldwide is of great importance to us.

What you can expect from us

  • Individual offers
  • Optimal price information and calculation
  • Efficient order acceptance and processing
  • Agreement on reliable delivery dates
  • Customer-specific order processing
  • Personal support in case of other commercial enquiries


The  "General Terms and Conditions of Sale and Delivery" are the legal base for business transactions with the CHT Germany GmbH.  

We provide our registered myCHT users from selected delivery regions with access rights to our
eShop system.


  • Simple and quick online orders
  • Special overviews of products and prices
  • Quick access to technical leaflets and safety data sheets           

If you need more detailed information, please contact us.